Crisp

Customer support chat

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About

Overview

Crisp is an all-in-one customer support platform. It provides a live chat widget for websites, a shared team inbox, chatbots, and a knowledge base. It is known for its clean interface and highly competitive pricing compared to Intercom.

Pricing & Free Tier

Free Tier: Yes. Includes 2 seats and 1 basic chatbox.
Mini: $45/month. Unlocks unlimited seats and chatbots.
Essentials: $95/month. Adds knowledge base and CRM features.

How to Use

  1. Sign up at crisp.chat.
  2. Copy the chat widget code and paste it into your site.
  3. Customize the widget's colors and welcome message.
  4. Respond to visitor messages from the Crisp desktop or mobile app.

Important Notes

  • Free Tier: The 2-seat limit means it is fine for solo founders, but you will need to upgrade for a support team.
  • Bots: Crisp uses "Scenario" bots, which are highly visual and easy to set up without any programming.