Refund Policy
Last updated: October 18, 2026
Thank you for purchasing a premium listing on Site Tools Box. We want to ensure you have a great experience.
1. Digital Products
Due to the digital nature of our products (premium directory listings), all sales are generally considered final once the listing is published. However, we understand that technical issues or mistakes can happen.
2. Eligibility for Refunds
We will issue a full refund under the following circumstances:
- Your listing was rejected or not published within 24 hours of payment (for Priority Reviews).
- You experience a technical error that prevents your listing from displaying correctly, and we cannot fix it.
- You request a cancellation within 24 hours of purchase, provided the listing has not yet been reviewed or published.
3. Non-Refundable Situations
Refunds will not be granted if:
- The premium listing has already been published and active for more than 24 hours.
- The tool violates our Terms of Service (e.g., illegal content, spam) and is removed.
4. How to Request a Refund
To request a refund, please email us at kagpuhui99@gmail.com within 7 days of your purchase. Please include your Order Number and the email address used for the purchase.
We aim to process all valid refund requests within 5-7 business days.
5. Chargebacks
If you have an issue, please contact us first. Initiating a chargeback without contacting us will result in the permanent ban of your domain from our directory.